All posts tagged: Hosting with KeyNinja

The Complete Guide to Airbnb Enhanced Cleaning

When it comes to any rental property, especially Airbnb properties, cleanliness is the name of the game. Guests, and Airbnb as a company, prioritize cleaning over all else. In the face of the COVID-19 pandemic, Airbnb instituted its mandatory enhanced cleaning process to ensure a clean, healthy environment for all guests. What Is Airbnb’s Enhanced [...]
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How to Win Your Airbnb Resolution Centre Disputes?

Nobody wants issues to come up with their Airbnb guests. Thankfully, the vast majority of interactions with your guests will be pleasant; they will book your property, potentially ask a few questions, and leave without a hitch. However, issues occasionally arise. While you can usually resolve disputes with no hassle, sometimes you cannot reach an [...]
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Safeguarding your property against COVID-19

In light of the COVID-19 crisis, it’s now never been more important to manage cleaning and disinfection processes vigilantly. Whether you are continuing to host during the pandemic, or just a homeowner after peace of mind – KeyNinja is here to help with our industry-spanning certifications and professional cleaning standards.  The KeyNinja COVID-19 cleaning protocols […]

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Are check-in wait times affecting your guest satisfaction levels?

Did you know that your property’s check-in wait time could be severely impacting your guest satisfaction levels? It’s not hard to imagine why. After all, nobody wants to spend hours in the closest cafe to the apartment they reserved just because the place isn’t ready. Add tired travellers with hefty and annoying luggage and you have [...]
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Still Using Lock Boxes for Your Airbnb? It’s Time to Rethink

An increasingly common sight on Melbourne’s city streets is rows upon rows of mysterious-looking locks, often dangling from public infrastructure near apartment buildings. Most of the time, these miniature safes contain keys or key cards that give renters access to an apartment. It seems harmless enough, right? But this key delivery method is causing enough [...]
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