Stay in control and take your business to new heights with KeyNinja’s integrated Key Exchange and Housekeeping solutions.
24/7 Live support
Your guests will be taken care of at all times; be it a change in timings or directions to get to the property.
Peace of mind
We match your guests’ IDs against their booking records. No more fake IDs and fraudulent bookings!
Keep track of all key exchanges easily with live Tracking build directly into our platform.
We’ll never ask for your full address. The details of your guest and property are always protected.
No lock-in contracts
Use KeyNinja as and when you like, you’ll have complete control over your bookings and keys.
One-click connection with your Airbnb account to bring your bookings across seamlessly.
24/7 secure key exchange
Our 24/7 Key Exchange with live support is designed for your guests’ convenience and aimed at delivering a customisable Check-in experience. The layer of human verification (not a lockbox!) means we have successfuly screened the guests, giving our clients peace of mind.
Integrated housekeeping solutions
No credit card details required.
Create a free account with KeyNinja! Request for a demo here so we can clear your doubts and choose the perfect plan for you to get started.
Make a booking
Once logged in, you can add your property and start making bookings. Make use of our one-click Airbnb iCal Sync to bring all existing bookings across. You can modify them however you like after.
Your guest gets a link
A unique link will be sent to your guest as per the booking details provided. Your guest will be able to find out more information pre-arrival, update their ETA on the day itself and track our Ninjas on-the-go!
Ninja meets your guests
With the guest link handy, your guests will be able to update their ETA so that our Ninjas can be aligned to meet them at the property for an easy Check-in.
Guest rates Ninja
After performing a quick ID check and handing the keys over, your guests will get to rate our Ninjas on their promptness and helpfulness!
The team at KeyNinja has helped us streamline this finicky part of short-term rental management. With my guests check-in and outs taken care of, we can now focus more on our core business.
KeyNinja has been a great help and service to our BnB Professional Blueprint community in Melbourne, Sydney, Brisbane & the Gold Coast. James and his team have been very supportive of our community and we look forward to many more locations opening up.
Service is great, and even guest hiccups are worked through and solved. I cannot be happier with the provided service.
Have been using KeyNinja for more than 6 months now to do key handling for 3 airbnb properties in Melbourne. I’m extremely satisfied with their service. All in line with having a passive business and automation, but personal and secure at the same time. Extremely friendly and helpful customer support. Would highly recommend!